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Michelle van Gaalen – Managing Director

Michelle joined Smith&Smith® in April 2018 and has overall responsibility for the growth and development of Smith&Smith® and Laser Plumbing and Electrical in New Zealand.

Michelle has had an extensive career both in New Zealand and offshore, focused primarily in consumer services industries.  This includes working in telecommunications, financial services, insurance and retailing businesses.  Michelle is also currently a member of the board of the NZ Government Superannuation Fund Authority, and an independent director of FlexiGroup (New Zealand) Limited and its associated subsidiaries.

You can contact Michelle at

Mike Maloney – Group Operations & Supply Chain Director (Acting)

Prior to joining Smith&Smith® Mike held a number of senior executive roles in NZ and Australia and has led large Operational teams in the Financial Services sector. He is responsible for the leadership of our operations and glass distribution throughout New Zealand with a focus on delivering an exceptional customer experience.  Mike has a Bachelor of Business Studies and an MBA from Massey University.

Mike has a keen interest in innovation, having founded several start-up businesses.

Jan Jones – Group People & Leadership Director

Jan leads the People & Leadership practices for Smith&Smith® to provide a people oriented, high performance culture.

She has a depth of experience in various consulting, executive governance and senior management roles across a wide range of organisations including publicly listed, franchise, joint venture and not for profit. This covers strategic and operational leadership of cross functional and multi-disciplined teams including Sales and Marketing, Internal Communications, Public Relations and Human Resources.

Julian Lynch – Commercial Director

Julian has nearly 20 years experience within the Vehicle Glass Industry, starting his career with Autoglass UK in 1998 and moved to Australia with our sister company O’Brien in 2007. Julian then transferred to Smith&Smith® In 2012.

As Commercial Director, Julian is responsible for leading his team in Sales, Pricing and Key Account client relationships.

Martin Fairweather – Group Strategy and Finance Director

Martin has held a number of senior executive roles in New Zealand and overseas in both the private and public sector.  With the early half of his career in management consulting, Martin has gained significant experience working across many business disciplines with more recent focus around strategy, finance, operations and change.