Our quality & guarantee
Put simply, our workmanship is guaranteed for the life of the vehicle.
We only provide you with the highest quality
At Smith&Smith® we use only high quality glass. All our stock is sourced from reputable global suppliers and all glass utilised complies with New Zealand Standard AS/NZS 2080: 2006 or equivalent international standards.
Our technician training programme is the National Certificate in Automotive Reglazing (NCAR). The course is a New Zealand Qualification Authority (NZQA) accredited training qualification, providing every Smith&Smith Technician with a meaningful industry approved qualification. The rigorous NCAR training programme has been designed to ensure the highest quality of workmanship is attained.
In addition, all Smith&Smith Technicians are regularly assessed and provided with an ongoing personal development plan as part of the Belron® Way of Fitting, the only truly Global Best Practice technical training programme.
We're here to help
At Smith&Smith® we do everything possible to get things right first time, every time. However, problems can occasionally occur and if one does we guarantee that we will act quickly to put matters right. In the unlikely circumstance that you do experience a problem simply call us free of charge on 0800 48 33 88 to speak with one of our Customer Service Representatives.