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Sending photos of your chip for assessment

Not sure if your windscreen chip is repairable?

You can send us photos of your glass damage over Facebook Messenger. Our Damage Assessment Team will then let you know if we believe the chip is repairable or if we think you will need a full windscreen replacement.

How to take photos of your glass damage

We need two photos of the chip to be able to assess the damage. The first photo needs to be a close up of the damage and the second needs to show exactly where on the screen the chip is located. The instructions below tell you how to get the right shots. 

Photo 1: Tape a $2 coin next to the chip and take a close up of the coin and the chip.

Photo 2: Now stand back and take a photo of the entire windscreen with the coin still stuck on so we can see where on the windscreen the damage is.