Smith & Smith thanks a million for an amazing experience , straight forward no hassles

My Partner was at home the day the windscreen was fitted.
He highly recommends Smith and Smith.
Well done

Good service from friendly workers

Fantastic job friendly and efficient and price competitive... My vehicle has always been insured and windscreen cover included. I found out when I had a crack in the windscreen that my insurance had changed the policy at the renewal date with out in forming me.. It was in the small print of my new policy that I didn't know I had.

Really friendly and professional service. Was dealt with very quickly by the call centre and awesome customer service by the William Pickering Avenue branch. Very impressed team!

Extremely impressed with the enthusiasm and friendliness of both operatives. In my experience most unusual to find this level of service anywhere.

Great friendly prompt service.

The service I received from Smith & Smith was outstanding. Ease of communication and making an appointment time made it easy for me to get the window fixed. I chose to wait and they finished the job in less than the expected time, went over what was done with me, cleaned up the broken glass from inside the car (and ran the vacuum over the rest), cleaned the dash, and left their card and a few sweets for me. After having the car broken into, I felt extremely grateful that there are still companies, and people, who care as much as the New Plymouth branch of Smith & Smith.

Great job completed efficiently and great coffee while I waited

Like so many insurance job providers you hear about unfortunately it took over three weeks to get my windscreen sorted. The girl on the phone when I rang a second time to sort laughed and thought it was funny that they had turned up with the wrong glass?Totally unprofessional.It cost me at least 8 hours waiting around for service which didn't happen. Not good enough and no wonder or insurance premiums are so high with such inefficiency.