Windscreen replacement

Windscreen replacement

When your windscreen is damaged it’s not only inconvenient, it can be confusing to know how and where to start looking to get it fixed.

We understand how important your car is to get you from A to B. At Smith&Smith® we aim to make the task of getting your automotive car glass replaced as convenient as possible so that we can get you back on the road fast.

We will assess any minor windscreen damage first to see if a Smith&Smith® repair is possible but sometimes the damage is too large to fix and we will recommend the whole windscreen should be replaced. Our expert technicians are fully-trained to carry out windscreen replacements with an aim to get you back on the road as soon as possible.

We use only quality glass that’s compliant with New Zealand and international standards – meaning you drive away knowing the job has been done right.

The important role your windscreen plays in the safety of your vehicle

Your windscreen plays a vital role in the safety of your vehicle as it provides up to 30% of the vehicle's structural strength and the airbag on the passenger side relies on support from the windscreen once the airbag is activated.

Vehicle manufacturers often recommend that cameras used by safety systems such as lane departure warnings and automated braking are calibrated after a windscreen replacement to continue to work properly.

So hiring a trained specialist to fix your windscreen is essential. Learn more about our workmanship guarantee.

Why do I need an expert?

Whatever the situation, it’s important to choose an expert as not repairing or replacing your windscreen properly may mean some of the safety features that rely on the windscreen don’t work correctly.

Did you know that if your windscreen replacement isn’t carried out properly:

With Smith&Smith® the workmanship on all our vehicle glass installations is guaranteed nationwide for the lifetime of your vehicle. Learn more about our workmanship guarantee.

Cracked windscreen repair

Smith&Smith® does not repair cracks or scratches. We do however repair stone chips that meet our qualifying criteria. It is important to note that there is a difference between a chip and a crack. If you are looking for guidance on if your damage is repairable our team are here to help.

If your windscreen is cracked we can carry out a windscreen replacement for your cracked windshield and get your vehicle back on the road fast.

Our workmanship guarantee

The workmanship on our glass replacements are covered by our guarantee for the lifetime of the vehicle. Learn more about our workmanship guarantee.

What our customers say

4.6 / 5
7359 reviews
5 out of 5 stars

Ms Heperi.

very satisfied with friendly service clear and prompt communication and job completion

Natasha - 24 Sep 2019
5 out of 5 stars

Raving Review - Whangarei Branch.

Kia ora last week Monday brought my work van in to replace the front window. The Friday prior I rung. With no fuss a time and date was booked immediately. At the time of drop off I informed the branch that I needed the van by a certain time. At that moment the representative made my van a priority the van was ready three hours before due time given. I walked away feeling valued and will recommend all of my whanau friends and colleagues to utilize Smith and Smith from here on in. You&x27ve got my service for life

Te H. - 24 Sep 2019
3 out of 5 stars


Yes they came onsite did change the glass but the finishing was not up to the mark both the left and right trims covering the glass are still open.

Sanjay - 24 Sep 2019
5 out of 5 stars

Great service in Pukekohe.

My windscreen was recently replaced. The staff was friendly accommodating professional knowledgeable and thorough.

Wendy M. - 24 Sep 2019
5 out of 5 stars

Graeme Tanner.

The staff were outstanding friendlyprofessional and efficient. The quality and speed of work was excellent

Graeme T. - 17 Sep 2019